Frequently asked questions (FAQ)

Here you will find answers to frequently asked questions that are within the scope of the general function, registration as a user etc. Explanations of functions that you can use as a registered user can be found in the context help or on the help pages for registered users after you have logged in. If you need assistance, please do not hesitate to contact us by phone or e-mail. You can find the contact options here on the page.

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General

What is gasketcloud.com?

gasketcloud.com was created as an advanced management platform for gasket data published on gasketdata.org. However, gasketcloud.com is more than just the management access for gasketdata.org - use the links from the menu to learn more about the features of gasketcloud.com.

Who is gasketcloud.com aimed at?

gasketcloud.com is a platform for gasket manufacturers, gasket users (chemical, automotive, pharmaceutical, electronics, etc.), calculation program suppliers, plant designers and engineers. For each of these groups gasketcloud.com offers own possibilities of using gasketcloud.com.

Who is making gasketcloud.com?

We are engineers and technicians dedicated to research, development and service in the field of tight joints. We are GAIST. GAIST was founded as a start-up with the participation of Münster University of Applied Sciences and has been working independently since 2011.

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User account

Register

You can create an account at any time under the currently valid conditions. Please note that when registering

• you use the email address that you have been assigned by your company and use for your business correspondence.
• The password you choose complies with the currently applicable terms of gasketcloud.com.
• You specify the company in which you currently work. If you are a freelancer, please use your first and last name.
• If your company already has an account with gasketcloud.com, we will assign your account to your company based on the information you provide in the Company field!

After you have successfully registered, you will receive an email with a confirmation link that you must click.

Activation

After registration you will receive an email with a link to activate your account. We perform this verification to ensure that accounts are created with existing email addresses. Click on the activation link within 24 hours. Otherwise, your account will automatically expire after 24 hours, after which you can register again with the same email address. Didn't you receive the email?

• No login is possible without activation via the sent link
• . If you don't seem to receive the email, check your SPAM folder
• Add info@gasketcloud.com to your address book to avoid our emails being marked as unsolicited advertising
• Be sure to use the email address you received from your company and use for business correspondence

After activation you can already log in to gasketcloud.com, but you can only use a limited range of functions. Please continue reading at the next point 'Activation' to learn how to proceed with your account.